Keeping in mind that a tool should adapt to the company, not the other way around... how to check all tools available in the market? Traditional tools such as Bugzilla, Mantis, Jira among others are not really helpful in terms of speeding up or reducing the time needed to raise a bug properly. A good bug report shall include a description, steps to reproduce, environmental information, pictures or video.
Collecting the information takes time, this means that if the test plan is highly effective then its important to consider according to the tool I'm using how long a tester will take to raise bugs.
This leads to a difficult activity which is estimate how many bugs I'm going to find to achieve a good or accurate estimation. There are plenty of techniques to do so but this is a discussion for some another time.
Discussion now is which of the bug tracking tools is more effective reducing the time to raise a bug? One of the tools I have checked lately is Bonfire by atlassian.
https://www.atlassian.com/software/bonfire/whats-new
Its a tool intended to help agile teams to raise bugs fast with all necessary information by providing special features such as video recording, image selection without using complementary tools. Or raise a bug without leaving the app you are testing.
Providing detailed information in a bug will also contribute to avoid unnecessary communication:
This might look simple but it affects directly the testing estimations and the tool selected is a big responsible for it.
I don't know so many tools trying to actually help dev or test team to work faster, they are more focused on collecting information and generating metrics. The main goal is to generate metrics.
Whats the best approach? Have you missed a deadline because of a too buggy app?
Collecting the information takes time, this means that if the test plan is highly effective then its important to consider according to the tool I'm using how long a tester will take to raise bugs.
This leads to a difficult activity which is estimate how many bugs I'm going to find to achieve a good or accurate estimation. There are plenty of techniques to do so but this is a discussion for some another time.
Discussion now is which of the bug tracking tools is more effective reducing the time to raise a bug? One of the tools I have checked lately is Bonfire by atlassian.
https://www.atlassian.com/software/bonfire/whats-new
Its a tool intended to help agile teams to raise bugs fast with all necessary information by providing special features such as video recording, image selection without using complementary tools. Or raise a bug without leaving the app you are testing.
Providing detailed information in a bug will also contribute to avoid unnecessary communication:
- Cannot reproduce the bug
- Its not clear what the issue is
- It works for me
- Is not a bug
- More information needed.
This might look simple but it affects directly the testing estimations and the tool selected is a big responsible for it.
I don't know so many tools trying to actually help dev or test team to work faster, they are more focused on collecting information and generating metrics. The main goal is to generate metrics.
Whats the best approach? Have you missed a deadline because of a too buggy app?
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